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Terms & Conditions

Terms & Conditions

Introduction

Welcome to The Pier Life store. The following Terms and Conditions guide the use of and commerce on our web store. These terms and conditions may be adjusted from time to time.

General

You can shop our product through our web store. If you have any questions please contact our Customer Service for help at info@thepierlife.com.

All merchandise remains our property until payment is fulfilled.

Any attempts of frauds will be reported to the Police. The Pier Life reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected.

No other payment options in addition to those displayed at checkout is accepted.

The Pier Life holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our web store. This also includes type faults, price and stock changes.


 

Delivery

All shipments are sent by the United States Post Office. The order will be sent to the address you enter at the checkout. Estimated delivery time is 1-7 working days, if anything else is not announced.

If You change your mind about things You ordered contact our Customer Service immediately. You still have to collect your package and return it back to us.

Damaged goods shall be reported at the pick-up point. If You notice the damage after receiving the package please contact our Customer Service. When returning it you are responsible for the goods.

Our shipping costs:

• Shipping is $2.75 per item.


 

Payment

You have the following options:

• PayPal

When using credit card you pay immediately at checkout. When the package arrives you pick it up at your local pick-up point. All information concerning your credit card is encrypted and secured. The Pier Life reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected. The Pier Life can also demand you to confirm the order separately by mail sent to the invoice address before your order is delivered.

Return Policy

You have the right to return a product and get a full refund or exchange the product, within 15 days from receiving the goods. If you change your mind about a product you have to contact our Customer Service within this time. We are unable to take back products that have been processed or used. There are no refunds for Sale items, only the possibility to exchange or receive a credit note. When returning or exchanging a product you pay for the shipping cost.

If the product is defect, damaged or if the return is due to a mistake made by us, we will in this case pay or reimburse the delivery cost. Please report the reclamation to our Customer Service before returning the product, then return the product:

P.O. Box 461

Emerson, Ga 30137

Security

All information concerning your credit card is encrypted and secured. Most web browsers use symbols or the guide https:// to show that the page you are visiting is secured.